An introductory course to ISO 9001 that will enable you to understand what it means to implement a Quality Management System and the benefits of ISO 9001 to the business.
This course will provide an overview of the purpose and requirements of ISO 9001 as a tool for business improvement.
“Even if you have prior knowledge of the course content you will always learn something new from the tutor and delegates.”
“The exercises were very helpful and the materials provided were excellent. The small group was an ideal size. All members of staff were friendly and attentive and the trainer was welcoming and knowledgeable.”
You will learn:
The principles and elements of ISO 9001
How to integrate ISO into the daily activities of the business
About risk based thinking
The importance of leadership
Effectively objective setting
How to run a Management Review Meeting Effectively
Guide to internal auditing
How to focus on bench marking and its importance to quality management
About continuous improvement
Who is this suitable for?
Anyone who’s involved in the development, implementation and management of ISO 9001.
You don’t need any prior understanding of ISO 9001 to attend this course.